Privacy Policy

Information we collect

When you register we gather details such as your name, date of birth, email address, and residential country, together with the identity documents required to satisfy licensing and anti-fraud rules.

As you use the site we automatically record technical details including device type, browser, IP address, and gameplay history so the service can function reliably and securely.

How your information is used

Your data allows us to open and maintain your account, process deposits and withdrawals, verify your age, and respond to the questions you send our support team.

We also analyse anonymised trends to improve game selection and site performance, and, where you have opted in, to send promotions tailored to your interests.

You may switch marketing messages off at any time from your communication preferences without affecting the operational emails needed to run your account.

Sharing and safeguarding

We disclose information only to the payment processors, verification partners, and game providers that make Snatch Casino work, and to regulators or authorities where the law requires it.

Personal data is protected with encryption in transit, restricted internal access, and monitoring designed to detect unauthorised activity quickly.

Retention and your rights

We keep records only for as long as our licence, financial regulations, and legitimate operational needs demand, after which the data is deleted or irreversibly anonymised.

Depending on where you live, you may ask us to access, correct, export, or erase your information, and we may request proof of identity before acting on such a request.

Where to get help

• The Snatch Casino data protection desk, listed within the help centre
• Customer support available through live chat inside your account